Privacy Policy

Last updated: November 9, 2026

DocFixy ("we", "us") runs docfixy.com, a tool that makes PDF files smaller. This policy explains what we collect, why, and the choices you have. The short version: your documents never leave your device.

1. Your documents

Every PDF you compress is read, processed and saved entirely inside your web browser. Your files and their contents are never uploaded to, stored on, or viewed by our servers or staff. When you close the page, nothing about your document remains with us.

2. Information we collect

Account details: if you sign in, your email address (and name and profile picture if you use Google sign-in).
Purchase records: your plan, Day Pass expiry and subscription status. Card details are handled by Stripe; we never see or store them.
Usage counts: to apply the free daily limit, we count how many compressions run per day. We link this count to a one-way scrambled (hashed) version of your IP address and a random device ID, so we can't recover your actual IP from it. We store counts only, never file names or contents.
Basic technical data: standard server logs and anonymous visit statistics (pages viewed, browser type, country) used to keep the site running and improve it.

3. How we use it

We use this information only to provide your account, unlock Premium features, enforce free plan limits, prevent abuse, answer support requests and improve DocFixy. We do not sell your personal information.

4. Google Drive and Dropbox

If you choose to import from or save to Google Drive, DocFixy asks for the drive.file permission. This only lets DocFixy open the specific files you pick and save the files you choose to save. We cannot see any other files in your Drive. Files move directly between your Google account and your browser; they are never sent to or stored on our servers. We don't share, sell or use Google user data for advertising or any purpose other than this import and save feature. Dropbox works the same way: only the file you pick is read, directly in your browser.

DocFixy's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can revoke access at any time from your Google or Dropbox account settings.

5. Advertising

Free visitors may see ads served by Google AdSense. Google and its partners may use cookies to show ads based on your visits to this and other sites. You can opt out of personalized ads at adssettings.google.com. Ads are never shown to Premium or Day Pass users, and ad partners never receive your documents.

6. Cookies and local storage

We use your browser's storage to keep you signed in, remember your settings and hold the random device ID used for free limits. Advertising cookies are described above.

7. Who we share data with

We share data only with providers that help us run DocFixy: Stripe (payments), our hosting and database provider, Google (sign-in, Drive, ads) and Dropbox (file picking). Each handles data under its own privacy policy. We may disclose information if required by law.

8. How long we keep it

Usage counts are kept for a short period and then deleted. Account and purchase records are kept while your account is active and as long as needed for tax and accounting. Ask us and we'll delete your account.

9. Your rights

Depending on where you live (for example under GDPR or CCPA), you may have the right to access, correct, export or delete your personal data, or object to how it's used. Email us and we'll respond within 30 days.

10. Children

DocFixy is not directed at children under 13, and we don't knowingly collect their information.

11. Security

We use encrypted connections (HTTPS), restricted database access and hashed identifiers. Because your documents never reach our servers, they can't be exposed by a breach on our side.

12. Changes

If we change this policy, we'll update the date above. For significant changes, we'll notify signed-in users.

13. Contact

Questions or requests? Email support@docfixy.com.